Customer Service Representative - State Farm Agent Team Member
Part Time in Bend - OR
Benefits
- Opportunity for advancement
- Training & development
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Flexible schedule
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Blake Ettestad - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, front-line customer service skills, and care for people are key to this role. You will build insurance expertise while directing calls, resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused, efficient, and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
RESPONSIBILITIES
- Provide efficient front-line support by answering phones and directing or resolving inquiries.
- Help with resolving billing problems or misunderstandings
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Spanish-speaker preferred.
- Previous customer service experience preferred.
Compensation $18.00 - $23.00 per hour
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none